Terms and Conditions

Last updated: September 24, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Luru Media website and related online services (the "Website"). The Website is operated by Luru Media ("Luru Media," "we," "us," or "our"). By accessing or using the Website, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website. If you are using the Website on behalf of a business or organization, you represent that you have authority to accept these Terms on its behalf.

1. About Luru Media

Luru Media provides marketing and related services primarily to dental practices, dental professionals, and other professional businesses. The Website is intended primarily for business and prospective-client use.

These Terms govern use of the Website. They do not by themselves create a client-services agreement, retainer, subscription, or other agreement for paid marketing services. Paid services may be governed by a separate written agreement, proposal, statement of work, order form, or other agreement between Luru Media and a client.

2. Website Use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in violation of any applicable law or regulation

  • Attempt to gain unauthorized access to the Website, its systems, or another person's information

  • Interfere with or disrupt the operation or security of the Website

  • Introduce malicious code, viruses, or other harmful material

  • Scrape, crawl, harvest, or collect Website content or personal information by automated means except as permitted by law or expressly authorized by us

  • Impersonate another person or business or provide false or misleading information

  • Use the Website to transmit unlawful, defamatory, fraudulent, threatening, or infringing material

  • Use the Website to submit patient medical information, protected health information (PHI), or confidential patient records

3. Contact Form and Information You Submit

Our Website may allow you to submit information through a contact or inquiry form, including your first and last name, email address, phone number, current website, practice or business name, state, services of interest, how you heard about us, and the contents of your inquiry.

You agree that information you submit is accurate to the best of your knowledge and that you have the right to provide it to us.

Do not submit patient names, diagnoses, treatment details, insurance information, medical records, photographs containing patient information, or other PHI through our Website forms. If you believe patient information needs to be shared in connection with a paid service, contact us before sending it so that appropriate arrangements can be considered.

4. Marketing Communications

Where you provide the applicable consent, Luru Media may communicate with you by email and/or SMS text message about our services, consultations, promotions, or other business information.

SMS messages may vary in frequency. Message and data rates may apply. You may generally reply STOP to opt out and HELP for assistance. Marketing communication consent is not intended to be a condition of purchasing services.

Our Privacy Policy explains how we collect and use personal information and how applicable privacy rights may be exercised.

5. Scheduling and Third-Party Services

The Website may link to or integrate with third-party services, including scheduling, analytics, advertising, communications, hosting, and other technology providers. Third-party services may have their own terms and privacy policies, which may apply when you use those services.

For example, Luru Media may use Calendly to schedule consultations and may use Google Analytics, Google Ads, Meta Pixel, and similar technologies for analytics and advertising.

6. Intellectual Property

Unless otherwise stated, the Website and its content, including text, graphics, logos, design, images, videos, software, and other materials, are owned by or licensed to Luru Media and are protected by applicable intellectual-property laws.

You may view and use Website content for your own lawful, informational, and business purposes. You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit Website content without our prior written permission, except as permitted by law.

7. User-Submitted Content

If you voluntarily submit information, comments, ideas, feedback, or other content to us, you represent that you have the right to submit it and that doing so does not violate another person's rights or applicable law.

You grant Luru Media a non-exclusive, worldwide, royalty-free license to use, reproduce, and process submitted content as reasonably necessary to operate our business, respond to your request, provide requested services, and maintain our systems. This does not give us ownership of your confidential business information.

8. Marketing, Results, and No Guarantee

Information on the Website is provided for general informational and marketing purposes. Descriptions of services, strategies, examples, case studies, performance metrics, or potential outcomes are not guarantees of a particular result.

Marketing performance can depend on many factors outside Luru Media's control, including market conditions, competition, advertising-platform policies, budgets, client operations, pricing, reputation, website performance, lead handling, and changes to search or social platform algorithms.

Past performance, examples, testimonials, or case studies should not be understood as a promise or representation that you will achieve the same results.

9. Dental and Healthcare Advertising

Luru Media provides marketing services and does not provide dental, medical, legal, or other professional healthcare advice through the Website.

Where Luru Media provides marketing services to a dental practice or healthcare business, the client remains responsible for the accuracy, legality, professional appropriateness, and required substantiation or authorization for claims, testimonials, patient images, before-and-after materials, treatment descriptions, pricing, credentials, and other practice-specific content supplied or approved by the client.

Luru Media may request client review or approval of advertising or website content before publication. Client approval does not eliminate the client's responsibility for information or claims concerning its professional services.

Advertising claims must comply with applicable law. The FTC states that advertising claims must be truthful, not deceptive or unfair, and supported by an appropriate evidentiary basis. Testimonials and endorsements are also subject to applicable requirements.

10. No Professional or Legal Advice

Nothing on the Website constitutes legal, medical, dental, accounting, financial, or other professional advice. You should consult an appropriately qualified professional for advice specific to your circumstances.

11. Third-Party Platforms and Links

The Website may contain links to websites, platforms, applications, or services operated by third parties. We do not control and are not responsible for third-party content, availability, security, privacy practices, or terms.

Your use of third-party advertising, scheduling, analytics, social-media, or other platforms may be subject to additional terms imposed by those providers.

12. Availability and Changes to the Website

We may modify, suspend, or discontinue all or part of the Website at any time, including features, content, or functionality. We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." LURU MEDIA DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LURU MEDIA AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LURU MEDIA'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO LURU MEDIA FOR WEBSITE-RELATED SERVICES DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Luru Media and its owners, officers, employees, contractors, and service providers from claims, liabilities, damages, losses, costs, and reasonable expenses (including reasonable attorneys' fees) arising out of or related to your unlawful use of the Website, your violation of these Terms, your submitted content, or your violation of another person's rights.

16. Termination or Suspension

We may suspend or terminate your access to the Website if we reasonably believe you have violated these Terms, applicable law, or the security or integrity of the Website. We may also suspend access when reasonably necessary to protect the Website or its users.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and governing-law provisions, will survive.

17. Governing Law and Venue

These Terms will be governed by the laws of the State of Wyoming without regard to its conflict-of-laws rules, except to the extent applicable law requires otherwise.

Any dispute arising from or relating to these Terms or the Website will be brought in the state or federal courts located in Wyoming, unless applicable law requires otherwise. You and Luru Media consent to the jurisdiction of those courts.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the 'Last updated' date above. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the agreement governing your use of the Website. A separate written client agreement controls the provision of paid services where it conflicts with these Website Terms.

21. Contact Us

Questions about these Terms may be directed to:

Important: This document is intended as a website Terms and Conditions draft, not as a replacement for a client services agreement. Before publishing, confirm the legal entity name, governing state and county, business address, website URL, and contact information. Because limitation-of-liability, indemnity, privacy, advertising, and healthcare-related issues can depend on your exact business structure and contracts, have a qualified attorney review the final version before relying on it.